OfficeEdge Complete offers all the advanced communications services your business needs - high speed Internet and data, voice services, smart applications and full-featured phones - combined for maximum efficiency and value. You get unparalleled flexibility, mobility and a diverse set of tools to improve the way you communicate. All in a managed service that takes the hassle and expense out of maintaining costly equipment, separate services, system upgrades and changes.
Big business advantages; small business budget Manage calls more efficiently
Standard features such as caller ID with name, speed dial, and extension dialing between locations make managing calls easy. Our toolbar extends your control of communications to your PC. Optional auto attendant feature allows total control over call treatment and routing to provide a professional, productive caller experience.
Be more productive and mobile
Never miss an important call - set your office phone to simultaneously ring or forward calls to your cell, home or any other phone. If you'd rather not take the call, set your phone on 'Do Not Disturb' or forward a call directly to voicemail or another person. Use huntgroup feature to ensure calls are efficiently routed to the right group and picked up quickly. You control how calls are handled, from your phone and on your PC.
Plan for business continuity
Our built-in business continuity feature can supplement your disaster recovery plan by automatically redirecting calls to another phone or location should an event prevent calls from completing at your physical site.
Relish the lower total cost of ownership and predictable costs
Get started and keep up with the latest telephony advances without the large capital investment in easily outdated systems and equipment. Our solution keeps you current without all the hassle and expense for updates and maintenance.
OfficeEdge Complete - features you rely on, plus more you won't want to do without
CONNECTIVITY (Bandwidth/Voice) 1.5 - 6.0 Mbps dedicated symmetrical broadband Usable static IP addresses (up to six included) Full-feature voice services DIDs/DODs Toll-free services Basic directory listing Virtual numbers
SMART TOOLS/FEATURES, Including: 3-Way Calling Audio Conferencing Automated Attendant* Call Forwarding (always, busy, no answer) Call Forwarding Remote Activation Call Forwarding Unreachable for business continuity Call Hold Call Transfer Call Waiting w/caller ID Click to Dial Common Directory Digital Fax* Group Directory Huntgroups (basic/enhanced*) Music on Hold Office to Office no-cost, 4-digit dialing between your locations** Personal Assistant Toolbar Speed Dial Simultaneous Ring Voicemail
* Available options ** Where TelNet provides your service
Count on exceptional service
Receive quality connections over our fully redundant fiber network and advanced IP-based systems. Our facilities are monitored 24 hours a day, 7 days a week to ensure the highest standards of service.
Plus, our Michigan-based 24/7 Customer Care team is always here to assist you, offering live customer service 365 days a year. Few other companies can offer your business that level of customer support.