TelNet OfficeEdge Essential Integrated Access provides your essential communications services - local, long distance, high-speed Internet access, messaging and other great applications - all in one smartly bundled package tailored to your business. OfficeEdge Essential empowers your current phone system and automatically adjusts to your use for optimal efficiency.
Boost performance, not your budget
Get consistent, crystal clear call quality
Our service is designed to deliver better overall connections with the combined advantages of traditional telephony with the latest VoIP (Voice over Internet Protocol) technology.
Manage calls more efficiently
Standard features such as caller ID with name, no-cost extension dialing between locations, call forwarding and DID capability (with PRI handoff) make managing calls easy.
Gain flexibility and always get the most from your service
With dynamic bandwidth allocation, when voice lines are idle, the Internet bandwidth is automatically made available for your data use so there's never any wasted bandwidth. Plus, you can quickly and easily adjust the number of voice lines available as your business needs change.
Be prepared to stay in business
Our built-in business continuity feature can supplement your disaster recovery plan by automatically redirecting calls to another phone or location should there be an event that prevents calls from completing at your physical site.
Improve productivity and savings
Communications flow at peak efficiency with both voice and data services leveraging your Internet and network connectivity. You also gain access to a host of smart tools and enhanced calling features that make it easier to get things done.
OfficeEdge Essential - features you rely on, plus more you won't want to do without
Cloud-based OfficeEdge services open up a new world of applications to improve your business. Here is a partial list of the many features and smart tools available:
CONNECTIVITY (Bandwidth/Voice) 1.5 - 6.0 Mbps dedicated symmetrical broadband Usable static IP addresses (up to six included) Full-feature voice services DIDs/DODs Toll-free services Basic directory listing Virtual numbers
SMART TOOLS/FEATURES 3-Way Calling† Automated Attendant* Call Forwarding† (always, busy, no answer) Call Forwarding Unreachable for business continuity Call Hold† Call Transfer† Call Waiting w/caller ID Caller ID w/name and number Digital Fax* Huntgroup† (basic/enhanced*) Last Number Redial† Office to Office no-cost, 4-digit dialing between your locations** Voicemail*
* Available options ** Where TelNet provides your service † These features are available with analog handoff: PRI and T1-CAS handoff would defer functionality to customer equipment.
Count on exceptional service
Receive quality connections over our fully redundant fiber network and advanced IP-based systems. Our facilities are monitored 24 hours a day, 7 days a week to ensure the highest standards of service.
Plus, our Michigan-based 24/7 Customer Care team is always here to assist you, offering live customer service 365 days a year. Few other companies can offer your business that level of customer support.
