RESOURCES/SUPPORT

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Your source for the information you need to take full advantage of your TelNet services. Download reference guides, application software and equipment setup documents here:

Important Customer Information
OfficeEdge Complete (Hosted PBX)

Reference Guides

With Polycom Phones
OfficeEdge Complete Quick Reference Guide – Polycom VVX 300/310
OfficeEdge Complete Quick Reference Guide – Polycom VVX 400/410
OfficeEdge Complete Quick Reference Guide – Polycom VVX 500
OfficeEdge Complete Reference Guide – 7pp – Polycom VVX 300/310
OfficeEdge Complete Reference Guide – 7pp – Polycom VVX 400/410
OfficeEdge Complete Reference Guide – 7pp – Polycom VVX 500
OfficeEdge Complete Getting Started – Polycom VVX 500
OfficeEdge Complete Reference Guide – SoundPoint 450
OfficeEdge Complete Reference Guide – SoundPoint 550

With Cisco Phones
OfficeEdge Complete Getting Started – Cisco IP phone
OfficeEdge Complete Quick Reference – Cisco IP phone
OfficeEdge Complete Quick Reference – Standard analog phone with adapter

With UC-One Mobile Client
For Android users:
UC-One Mobile Client Setup Guide – Android
UC-One Mobile Client Quick Reference Guide – Android
For iPhone users:
UC-One Mobile Client Setup Guide – iPhone
UC-One Mobile Client Quick Reference Guide – iPhone

Additional Features
Personal Assistant Toolbar Guide
Digital Fax Quick Reference
Digital Fax Reference Guide
Digital FaxBridge Adapter Installation Guide
Meet-Me Conferencing Guide
System Admin Portal – Auto Attendant Guide
System Admin Portal – Auto Attendant/Hunt Group Scheduling Guide
System Admin Portal – Enhanced Hunt Group Guide

Training Videos
ACD Agent Client
ACD Supervisor Client
Call Recording Overview
Polycom VVX500
Receptionist Client Overview
System Administration Portal

Software Downloads
Network Best Practices/Troubleshooting
OfficeEdge Essential (Integrated Access)
Other Smart Tools for Business

Additional productivity-enhancing tools available as standalone services or enhancement to your TelNet OfficeEdge solution.

Reference Guides

Digital Fax Quick Reference
Digital Fax Reference Guide