Make payments online through My Account:
Simply log on to My Account at telnetww.com/myaccount. (If you haven’t yet registered, click to register for a new account and create a user ID and password. You will need your account number from your invoice.)
After logging into your account:
You’ll receive an email notification each month when your invoice is ready to view online. Then log in to My Account to view or download it any time.
All call details are available to view and download online in My Account. Go to the Invoice tab and click on Usage. (Beginning with your May 2017 invoice, up to 50 call records per location will show on your bill.)
No. Your account number is 2-8 digits and it appears on most pages of your invoice.
NOTE: Your account number did NOT CHANGE with the new billing system. We removed extraneous descriptors and leading zeros so just the account number appears on your invoice. (e.g., old appearance CORP-001234, new appearance 1234).
Customers choosing to receive a mailed paper statement are assessed a monthly Paper Invoice Fee, (currently $4.95/month).
To save money and time, switch to paperless online billing. Simply log in to My Account at telnetww.com/myaccount, click on the Payment tab and check the box marked Ebill.
Late payment charges are applied to any past due balance. They are calculated as Past Due Balance X 1.5%.
Click here to chat live with a TelNet representative!