TelNet Customer Survey 2025
The TelNet Customer Survey is a crucial part of our Voice of the Customer (VoC) program, which guides our continuous improvements in service quality, support, and product offerings.
Your feedback helps shape the future of our services. We are committed to listening to you acting on your suggestions.
Survey Details
● This survey should take approximately [X] minutes to complete.
● It contains both rating questions and open-ended questions where you can provide detailed feedback.
● Your responses are confidential, and we appreciate your honest, candid input.
How Your Participation Helps
The feedback you provide will help us:
● Enhance our products and services: Improve the features that matter most to you.
● Strengthen customer support: Address any challenges and improve our customer service processes.
● Innovate based on customer needs: Shape the development of future offerings that better serve you.
It's Easy To Be Heard
Taking part in the survey is easy. Click “Start the Survey” button to begin. Your thoughts are critical to helping us continue providing the best possible experience for you and all of our customers.
Here's Why Your Feedback Matters
● We want to know what’s working well: Which aspects of our services have exceeded your expectations?
● We want to improve where needed: Are there any areas where we can do better to support your business?
● We want to meet your expectations: Did we deliver on our promises, and if not, how can we better serve you moving forward?
You Could Be Featured!
At TelNet, one of our core values is transparency, and in showcasing how customer feedback directly influences our actions.
As part of our VoC program, we may feature your feedback on our Transparency Page or other company communications to share how we’re evolving based on your input.
If you’re comfortable with this, we would love to highlight your feedback as a testimonial to show our commitment to continuous improvement. Please note:
● Your responses will remain confidential unless you specifically grant us permission to use your feedback or testimonial.
● You can opt-out of having your feedback featured, and we will respect your privacy.