We’re Not Your Typical Telecom Provider. We Are Uniquely Different.
Our customer-centric approach empowers businesses with cloud-based voice services, unified communications, collaboration tools, Tier III Data Center colocation, contact center solutions and more.
Here’s What Makes TelNet Unique
TelNet is more than an equipment or technology company. Our commitment to providing outstanding service sets us apart from other telecom providers. Our dedication to customer satisfaction is evident in our customer-centric approach, forward-thinking planning, responsive support, and efficient issue resolution.
We are attentive to your needs. We communicate effectively. We include you in all discussions to make sure your concerns and wishes are heard.
We Help You Grow
Our scalable, cloud-based solutions integrate best-of-breed technology platforms and applications to help your business prosper.
Our support and training processes enable you with information, tools and touchpoints to support you along your journey. We improve your quality of life.
We Put People First
We are a partner, not merely a vendor. We actively engage with you throughout our relationship, making sure you are informed and in-the-know.
We lead forward. You get a dedicated team for fast and easy onboarding and implementation.
We Are Ethical, Honest & Transparent
We are ethical, honest, trustworthy. We provide fair pricing with no hidden fees. We believe in full disclosure. We’ve built a culture around community, honesty, and integrity.
TelNet Is a Telecom Leader
Awareness, Advocacy, Action
TelNet consistently demonstrates thought leadership in the telecommunications industry, raising awareness about telecom issues, advocating for businesses and consumers, and taking action to pioneer solutions that redefine connectivity and communication for organizations across Michigan and nationwide.
We hold leadership roles in the Telecommunications Association of Michigan (TAM), Cloud Communications Alliance (CCA), and Communication Fraud Control Association (CFCA).
We helped author the Michigan Telecommunications Act in consultation with the governor, legislature and the Michigan Public Service Commission.
TelNet Meets the Highest Standards & Partners with the Leading Brands
TelNet adheres to the highest security and performance standards across all industries, including healthcare, finance, education, government and IT. We partner with leading technology brands like Microsoft, Cisco, Merit Network and others. We also work tightly with managed service providers to deploy cloud-based telecom services to the MSPs themselves and their customers. When you choose TelNet, you are choosing the best.
And many others...
TelNet Is Experienced
Telephony is in our blood. We’ve helped organizations across all industries and sectors take advantage of cloud-based communications to improve operations and effectiveness.
TelNet Provides Advanced Solutions
We provide simple and effective cloud-based communication solutions that are engineered to support your organization and guide your digital success.
Customers Love TelNet
"We have had TelNet for 18 months in our insurance agency. The phones and service are amazing! We are in a rural area, but we have had no issues with our connections."
"TelNet is great! They really care about their customers. I was left a mess from my previous IT Team and needed to restructure my contract. Becky offered me some Great options."
"I am extremely satisfied with the service I have received from TelNet Worldwide Inc. Eric has gone above and beyond to make sure my phone call quality was nothing but superb."
Our NPS Score Is Amazing
Net Promoter Score (NPS) is a customer loyalty metric that measures customer willingness to not just return for another purchase but also make a recommendation to friends or colleagues. The industry average NPS for telecommunications/wireless carriers is 28. TelNet Worlwide’s NPS score is a whopping 59. That’s 110% better than other telecom providers.
Customers Reap Rewards with TelNet
TelNet Enables a Physician to Start Her Own Practice
TelNet helped Dr. Theresa Andersonning get her new family medicine practice running with unified communications, softphones and digital fax.
TelNet Empowers a CEO with Softphones
Building Bridges Therapy Center upgraded to softphones from TelNet. Since then, CEO Brad Naberhaus and his team have not looked back.
TelNet Helps a School District Graduate to the Cloud
Whitmore Lake Public Schools Director of Technology Karen Sterzik talks about her success migrating services to the cloud with TelNet Worldwide.
Working With TelNet Is Easy
From cloud-based collaboration apps to data center colocation and contact center software, we have a solution for every communications need. We integrate easily with your in-house IT department or your outsourced MSP. Getting started is as easy as 1-2-3.
WE GET TO KNOW YOUR NEEDS
WE GUIDE YOU ON THE BEST SOLUTION
WE MAKE INSTALLATION EASY
TelNet Is Affordable & Trustworthy
We offer affordable plans to help organizations of any size and budget.
TelNet Helps You Avoid This Big Mistake
Many companies make the mistake of choosing a telecom provider who promises cheap rates, only to see rates rise later in the contract. That kind of shell game doesn’t happen with TelNet. We are different.