Choose a solution that's right for your business
SIP Trunking
MS Teams Calling
Cloud PBX
Colocation
Digital Fax
Outsourced Customer Service
SIP Trunking
Unlimited | Standard | |
---|---|---|
Authentication | ||
Dual Registration | ||
Caller ID | ||
Call Forwarding by Time of Day | ||
e911 | ||
Service Management Portal | ||
Unlimited Local and Iteralata Calling | ||
Unlimited Nationwide Calling |
SIP Trunking Optional Features
Add a couple sentences here describing the pain points solved by the features listed below. Describe how these features make life easier, how they empower business communications.
The Call Return feature will dial the last number that called you when you enter a country code.
The Call Transfer feature allows you to send and receive an existing call from one number to another.
The Flash Call Hold feature gives you the ability to place an incoming call on hold, so that someone on a different phone can pick it up.
If you need to quickly call the number you just dialed, you can do so easily with Last Number Redial.
If an emergency occurs and you need to forward your calls to another coworker or an external number outside your business, you can use the Call Forwarding Always feature.
If a caller tries to reach you and there’s a busy signal, you can have the call forward to another number or department.
Should a caller try to reach you and there’s no answer, the Call Forwarding No Answer feature redirects the call.
If your number is not reachable due to a service issue, the Call Forwarding Not Reachable feature will redirect a call to another number.
MS Teams Calling
All Plans Include | |
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Dynamic e911 | |
Calling Name and Number (CNAM) | |
Service Assurance | |
Call Forwarding by Time of Day | |
Service Management Portal | |
MS Teams Calling Optional Features
Integrate your PBX functionality with Microsoft Teams. Add softphone calling for your hybrid users!
Add Unlimited Nationwide Calling to your Direct Routing for Microsoft Teams!
Cloud PBX
Premium | Meetings | Mobile | Office | |
---|---|---|---|---|
Unlimited Calling within the US | ||||
HD Voice | ||||
50+ Classic & Next Gen Telephony Features | ||||
Phone Number | ||||
Auto Attendant | ||||
Enhanced Huntgroup | ||||
Meet-Me Conference Bridge | ||||
Sys Admin Portal | ||||
Digital Fax | ||||
24/7 US-Based Support | ||||
Desktop App | ||||
Mobile App | ||||
Visual Voicemail | ||||
HD Video | ||||
Chat & Presence | ||||
File Sharing | ||||
Team Collaboration | ||||
External Collaboration with any Webex User Worldwide | ||||
Industry-Leading Security | ||||
Video Meetings | ||||
Screen Sharing | ||||
Noise Cancellation | ||||
Lock Meeting | ||||
Calendar Integration (Google and Microsoft) | ||||
Number of Meeting Participants (Personal Meeting Room) | 1000 | 100 | ||
Meeting Transcription | ||||
Unlimited Meeting Duration | ||||
Presenter Controls
| ||||
Delegate Meetings
| ||||
Remote Desktop Control (internal)
|
Data Center Colocation
Full Cabinet | Single Rack Unit | |
---|---|---|
Up to 10/40/100gb Uplink Available | ||
A/B Power Included | ||
Compliance: PCI DSS, AICPA SOC 2® Type II, HIPAA and ISO 27001 | ||
CCTV/Video Surveillance with 90 Day Video Storage | ||
24/7/365 NOC Services | ||
24/7/365 Complete Environmental Monitoring and Reporting Systems (DCIM) | ||
Staging Room | ||
Hoteling Space with Available Wi-Fi, Voice, Printing, Faxing and Office Space | ||
10.8kW Three-Phase Power Included (Up to 21.59kW Available) | ||
FREE 1gbps BANDWIDTH FOR 3 MONTHS |
Data Center Specifications
- 40,800 square-foot facility
- 9,000 square-foot available data center white space
- 30” raised floor space for tenant racks and cages
- Purpose-built facility with the latest infrastructure designs and equipment
- Temperature and humidity control
- Redundant power distribution
- 5 megawatts (MW) of available utility power
- Comprehensive, multi-layered security and access control
- Diverse fiber building entry points
- Single or three-phase power available
- Three carrier-neutral, meet-me rooms
- 2.4MW of backup generator power
Data Center Optional Features
Looking for added protection? Guard your equipment with a cage built with durability, quality and security in mind.
Digital Fax
All Plans Include | |
---|---|
Fax Number | |
Unlimited Faxing | |
Email to Fax | |
HIPAA and SOC Compliant | |
Web-Based Fax Portal
– Send & Receive Faxes
– User Administration
– Audit Logs |
Digital Fax Optional Features
Cloud-enable your physical fax machine with our reliable fax adapter to add convenience and security to document sharing.
Outsourced Customer Service
Dedicated Agent Plan | Per-Minute Plan | Enterprise/Customer Plan | |
---|---|---|---|
Best Fit | All volumes, simple to complex. | Low volume, low complexity, difficult to staff shifts. | Have special needs? We can create a special plan for you. |
Agent Model | Dedicated agents | Shared agents | Dedicated and shared |
After Hours availability | |||
Weekend availability | |||
Holiday availability
| |||
Business Hour availability
| |||
24/7/365 availability | |||
Overflow availability | |||
SLA | Customizable | Standard | Customizable |
A.I. / Bots | Optional Add-On | Optional Add-On | Optional Add-On |
Supervisor | |||
QA Assurance | Customizable | Standard | Customizable |
Training | Customizable | One-Time Setup Fee | Customizable |
Recruitment and HR | |||
CcaaS Telephony and Software * | |||
Call Recordings | |||
Screen Recordings |
Pricing is for 100% US-based agents.
* Toll and other charges may apply.
Not sure which solution or plan is right for you?
As industry experts, we can help you figure out the perfect solution for your business needs. Let’s chat!