Contact Center
Making Every Contact Count
Superior Contact is a contact center solutions provider and a subsidiary of TelNet Worldwide. We specialize in taking care of your customers and delivering an exemplary experience every time.
Care
We guide every interaction — live answer, website, IVR, email, chat and social media — through our comprehensive, omnichannel service to increase your customers’ satisfaction and strengthen your brand.
Support
Leverage our expertise in serving a variety of industries with technical help desk support. With a focus on diligent follow-up and follow-through, Superior Contact can manage and resolve any issue with ease.
Automation
Maximize resources and boost productivity with automated solutions that deliver instant notifications to thousands of users, power self-directed care and custom-route interactions.
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What is a Contact Center?
If you’re trying to improve customer service, a contact center may be exactly what you need. Learn what a contact center is and how it can impact your customer experience.
TelNet Worldwide Participates in the Hunger Free in the D Fundraising Radiothon
On November 25, TelNet Worldwide supplied phone equipment and network connection for the Hunger Free in the D Radiothon fundraising event to benefit local food banks.
TelNet Worldwide’s Holiday Partnership with Grace Centers of Hope
Throughout the month of November, TelNet Worldwide partnered with Grace Centers of Hope to donate 1,578 meals through their Fall Meal Ticket Campaign.