SMS / Business Text Messages

Elevate your customer experience with SMS.

TelNet Unified Communications with Webex

Business Text Messaging or SMS provides a faster, less intrusive way to communicate for quick 1:1 communication.

Why add SMS to your business communication?

Business Text Messaging or SMS helps you: 

  • Unify your communications by adding SMS into your existing business numbers
  • Improve response rates
  • Give customers flexibility to respond without hold times
  • Improve appointment reminders, confirmations, support answers and more

Meeting customers where they are

Universal Format – 97% of Americans have a phone that can receive text messages.

Preferred by Customers – 70% of consumers opted to receive texts from businesses, in 2022.

Used By The Majority Of Businesses – Over 50% of businesses use text messaging to communicate with their customers. In 2022 text messaging for businesses grew 27%.

Improved Responses – SMS has a 98% open rate when used for business communication.

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A Unified Solution Built for Mobility ​

Integration – SMS / Webex integration and login authentication. Call, chat, meet, collaborate, and text from a single application.

Person to Person – Conversational 2-way SMS from any of your business users.

Group Text – Reduce back and forth by using group texts where everyone can respond and see.

Get the most out of your communications today.

TelNet Worldwide
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Want to know how our features, plans and pricing could fit into your business?

Is Office Right for You?

Office is a calling-only package that provides HD voice on IP-enabled desk or conference phones. Office is intended for organizations who don’t use our collaboration software or perhaps use another collaboration platform and want to add voice.

Is Mobile Right for You?

Mobile is for organizations whose employees are on the move and do not need a chat platform or to host meetings. The package provides mobile calling. If softphone calling capabilities are all that is needed, our mobile package is your ideal solution.

Is Meetings Right for You?

Meetings is intended for organizations who are totally replacing an existing collaboration platform or adopting their first platform. Meetings includes calling features plus Webex, which is a full-featured collaboration suite that includes many remote and hybrid work functions.

Is Premium Meetings Right for You?

Similar to Meetings, Premium Meetings is intended for organizations replacing or adopting their first collaboration platform. Premium adds enhanced Webex features, including presenter controls and higher participant counts, making it ideal for bigger organizations who host large webinars or meetings.