Contact Center

Making Every
Contact Count

Superior Contact is a contact center solutions provider and a subsidiary of TelNet Worldwide. We specialize in taking care of your customers and delivering an exemplary experience every time.

Woman on phone in open office

Care

We guide every interaction — live answer, website, IVR, email, chat and social media — through our comprehensive, omnichannel service to increase your customers’ satisfaction and strengthen your brand.

Support​

Leverage our expertise in serving a variety of industries with technical help desk support. With a focus on diligent follow-up and follow-through, Superior Contact can manage and resolve any issue with ease.

Contact center
Contact center agent

Automation​

Maximize resources and boost productivity with automated solutions that deliver instant notifications to thousands of users, power self-directed care and custom-route interactions.

Discover More...

Make the most out of your communications today.​

TelNet Worldwide
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Is Office Right for You?

Office is a calling-only package that provides HD voice on IP-enabled desk or conference phones. Office is intended for organizations who don’t use our collaboration software or perhaps use another collaboration platform and want to add voice.

Is Mobile Right for You?

Mobile is for organizations whose employees are on the move and do not need a chat platform or to host meetings. The package provides mobile calling. If softphone calling capabilities are all that is needed, our mobile package is your ideal solution.

Is Meetings Right for You?

Meetings is intended for organizations who are totally replacing an existing collaboration platform or adopting their first platform. Meetings includes calling features plus Webex, which is a full-featured collaboration suite that includes many remote and hybrid work functions.

Which Cloud PBX Package Is Right for You?

TelNet Worldwide offers four levels of Cloud PBX. Discover which package is right for you. 

Premium. Similar to Meetings, Premium Meetings is intended for organizations replacing or adopting their first collaboration platform. Premium adds enhanced Webex features, including presenter controls and higher participant counts, making it ideal for bigger organizations who host large webinars or meetings.

Meetings. Meetings is our most popular offering. Meetings is intended for organizations who are totally replacing an existing collaboration platform or adopting their first platform. Meetings includes calling features plus Webex, which is a full-featured collaboration suite that includes many remote and hybrid work functions.

Mobile. Mobile is for organizations whose employees are on the move and do not need a chat platform or to host meetings. The package provides mobile calling. If softphone calling capabilities are all that is needed, our mobile package is your ideal solution.

Office. Office is a calling-only package that provides HD voice on IP-enabled desk or conference phones. Office is intended for organizations who don’t use our collaboration software or perhaps use another collaboration platform and want to add voice.