You want to launch a new communication platform for your organization. But you have to get the entire leadership team on board before you can pull the trigger, right? Getting consensus on the right technology is arguably the hardest step. So how do you get each of your department heads to come together and agree on a solution?
Make their pre-existing motivations and self-interests work in your favor!
The best way to do that is to start with the needs of each business function. Then, show how your proposed communications tool can meet them. Let’s take a look at how you would do this with Webex, for example. We’ll explore some real-life scenarios to prove how it makes work easier for your entire team.
What is Webex?
Webex is a cloud-based unified communication platform for business communication and collaboration. It allows you to send messages, share files, make calls and host virtual meetings. And it’s ideal for organizations with remote workers or hybrid teams, because you can stay connected from anywhere, on any device.
You’re probably already imagining a million ways this kind of technology could help the departments in your company. But let’s break it down one by one.
Webex for Every Department
Webex for Upper Management
Productivity. Simplicity. Cost efficiency. That’s what your business leaders are looking for. With Webex, you can modernize how your employees, customers and vendors work together. Making calls, sending chats and hosting virtual meetings all within a single application makes work a whole lot easier for your entire organization.
Managers can set up dedicated spaces for communicating up, down, and across the business. Plus, joining a Webex meeting as a guest is a nearly identical experience to your company’s users. Vendors, customers and partners can take advantage of all the features, even if they work outside of our organization.
Webex for Finance
Your finance team is all about numbers and security. Webex gives them a single digital location to attack critical issues and push through crunch times with quicker communication.
They can create spaces for different topics like compliance, policy, and processes that’ll act as a library and help desk of information. Plus, they’ll have an ongoing record of secure documents for fast access to past data. There’s no need to worry about data breaches and stolen information.
Webex for Sales
Your sales professionals are laser-focused on signing contracts and winning customers. With Webex, they can close deals more quickly by connecting with customers, vendors and other corporate resources in real-time.
Your sales manager can create spaces dedicated to collaborating on big proposals. Invite experts who can easily review information about the opportunity before assisting. And since most sales professionals need to be mobile, Webex allows them to get answers to questions from colleagues even when they’re on the road or in customer meetings.
Webex for HR
Human resources is the lifeblood of any organization. Your HR department needs to be able to share crucial information quickly and efficiently, and remain available to connect with teams and employees as necessary.
HR can use Webex spaces as an onboarding tool for new employees where they share paperwork and announce deadlines. They can even create Q&A spaces for discussion forms, or companywide group chats for announcements to share updates on benefits and policies. Launching new initiatives is as simple as typing an announcement into the All Staff channel!
Webex for Engineering
Your engineers need to bridge the communication gap between themselves, end users and business stakeholders. Webex provides a single platform for designing products with instant feedback.
Join meetings with team members from another time zone with a single click. Collaborate on a virtual whiteboard to work through problems, and save them for future reference. The more access your engineers have to each other and important external parties, the faster they can bring their innovative ideas to life.
Webex for Training
Corporate trainers are always looking to slash costs and provide more impactful learning experiences to their employees. Webex allows them to host real-time virtual training sessions and leverage the platform’s capabilities to cut down on the costs of additional resources.
Trainers can host and record sessions with Webex’s high-quality video conferencing. Plus, they can split students into smaller working groups with breakout sessions to make sure they’re engaged. Encourage participation with the whiteboarding tool or Slido’s real-time polling. Use Webex for more than your weekly stand-ups and management meetings!
Webex for Project Management
Project managers need to keep stakeholders up-to-date on progress and get feedback from individual contributors on checklist items. Webex allows them to get out of their email inbox and into a more engaging conversation.
With real-time messaging (either one-on-one or in groups), project managers can get critical information quickly and easily. They can upload and share files with stakeholders in a single space, and flag files or messages to refer back to later. It’s all about organization and communication.
Webex for Marketing
Your marketers are juggling multiple projects, planning campaigns and creating content. They need to be able to communicate and collaborate with each other seamlessly to achieve success and stay on deadline.
With Webex, they can strategize and easily share visuals with internal and external partners. And like the corporate trainers mentioned earlier, they can deliver high-quality video conferences for audiences of all sizes. If your team happens to work with multiple creative agencies and vendors, Webex allows them to cut down on the travel time by hosting meetings virtually.
Webex for Field Work
Keeping your employees in the field connected is arguably the most difficult task. They need to be able to interact with customers, clients or partners while selling, offering professional services or installing and serving parts.
Webex allows your field workers to enjoy a consistent user experience across all devices, so they’ll feel like part of the team no matter what. Plus, they’ll get real-time access to experts and other technicians when they’re offsite. They can upload images or videos of a problem to invite troubleshooting tips. It’s basically a knowledge base at their fingertips.
One Organization, One Platform
Facilitating internal and external communication in today’s organizations requires the right platform. Webex is an ideal solution to this problem, not because it’s a one-size-fits all solution, but because it’s features can be applied to each and every individual in your company in a unique way.
You can improve productivity with calling, meeting and messaging in an all-in-one app, work better with vendors and suppliers and shorten time-to-market for new products and services through more effective collaboration.
Now is the perfect time to step back and assess how your communications and collaboration tools perform in today’s hybrid and remote work environment. Reach out to learn more about how TelNet UC with Webex can help all of your employees.