How To Increase Team Efficiency with Direct Routing

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We‘re willing to bet you’re reading this because your team hasn’t reached peak performance and you’re hoping to find a way to boost their effectiveness. Don’t worry, you came to the right place. Let’s dive in and see how Direct Routing can increase team efficiency. 

As the Hall of Fame coach, Phil Jackson, once said, “The strength of the team is each individual member. The strength of each member is the team.” This quote helps us to remember that “strength” comes from collaboration and leveraging individual skills. But how can we apply this philosophy to your business?

Communication is Key

Effective communication is vital to accomplishing any goal. And in the era of knowledge workers and remote work, this constant connection is even more important. Just to put this in perspective, Harvard Business Review estimated that “employees now spend more than 50% of their time engaged in collaboration work.” 

But what does “collaboration work” include? 

We’re talking about attending meetings, taking conference calls, engaging in email threads, sharing documents and any other activity that involves communicating with another individual or team. As a result of our current pandemic, the majority of us are doing this remotely. So logically speaking, if you want to enhance your team’s efficiency, you must look at how they’re spending the majority of their workday. 

With Direct Routing, you can reduce the frustration and time spent jumping between programs to follow a single conversation through five different apps while also limiting opportunities for failed communication. 

“But how so?” you may ask.

Direct Routing takes Microsoft Teams and adds a VoIP solution to create a single platform for all your communication and collaboration needs. You’ll never have to leave the application to make or receive a business call ever again.

Direct Routing In Action

Let’s say it’s 10:00 a.m. Friday morning, and your project deadline is set for 3:30 that afternoon. Before you can turn in your finished project, you must do a couple of things: you have to send documents to Claire, hop on a call with Tim, respond to a client, schedule a conference with the entire team and order lunch for the noontime meeting. Typically, you have to use two or more platforms just to complete these tasks — most likely email, a deskphone and your personal cell phone. 

Not anymore! With Direct Routing, you can send the documents, make calls, start a chat and schedule team meetings all on the same platform in minutes.  

So, contact our experts today and see how Direct Routing can improve your team’s efficiency — your business is depending on it.

Darcy Dunham

Darcy Dunham is a Content Creator and Social Media Manager for TelNet Worldwide. He has a passion for leadership development, diversity and inclusion, mentoring and football. When he is not out trying to change the world, you can catch him watching sports documentaries.

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