The 5 Benefits of UCaaS That Every Business Leader Should Know

Benefits of UCaaS

With more and more businesses making the switch to a fully remote or hybrid workforce, the need for a secure, flexible collaboration and communication solution is necessary. Luckily, UCaaS (short for Unified Communications as a Service) not only fits your needs but exceeds your expectations. Let’s dive into the top five benefits of UCaaS.

Remote Work Support

2020 taught us the value of being flexible, reliable and adaptable in the face of unforeseen occurrences. It also taught us about the flaws of our current communication systems. With UCaaS, your communication is now located and supported by the cloud. This cloud communication service allows your teammates to collaborate and communicate virtually wherever and whenever. 

But how? UCaaS does this by delivering voice, video calling, document sharing, virtual meetings and chat with a single platform. Whether your team is in the boardroom, livingroom, or bouncing between the two, they are fully supported.

Hands-off Maintenance 

One benefit that our customers love is the hands-free maintenance. With UCaaS, the headache and struggle of setting up, implementing and maintaining your communication system is no longer your responsibility. As your UCaaS provider, we handle all of that for you. 

You can rest assured knowing that your communication system is not only supported by experts, but experts that thrive on providing the best service to you. 


We can all agree that ensuring the security of your voice traffic is at the top of our priority list. For that reason, we take extra precautions when it comes to protecting your data. We do this by hosting all your call logs, usage records and etc in our Tier III Data Center, using the highest level of encryption possible and setting appropriate permissions for each person accessing your system. 

Our UCaaS solution allows you to not only communicate whenever and wherever, but to do it in the safest way possible.

Cost Effective

A recent report shows that 84 percent of IT professionals move more work to the cloud for cost savings. You can be a part of that majority by making the switch to the cloud. By making the switch to the cloud and using UCaaS, many of our customers saw their IT expense reduced by 30 to 50 percent. 

Improve Efficiency

UCaaS allows you to deploy and implement your communication infrastructure quicker, simpler and overall just easier. With cloud-based communication, there are no more manual updates. But what does that mean for your IT team? This means that they no longer have to lose time constantly tending to your communication system. With cloud-based communication, all updates are automatic and delivered in small batches for faster deployment without any disruption to end-users. Now your end-users can stay up-to-date while giving your IT team back their time to keep pushing your business forward. 

Okay, we know this all sounds too good to be true — a cloud-based communication solution that encompasses all of your communication needs while giving you the security and flexibility you’re looking for. But we can assure you that it’s real and the solution your business needs. Contact us today to experience the benefits of UCaaS first-hand.

5 Benefits to UCaaS v2
Darcy Dunham

Darcy Dunham

Darcy Dunham is a Content Creator and Social Media Manager for TelNet Worldwide. He has a passion for leadership development, diversity and inclusion, mentoring and football. When he is not out trying to change the world, you can catch him watching sports documentaries.

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