Technical lingo tripping you up?
Thanks to an employee engagement program called the Pineapple Awards, six employees from TelNet Worldwide and Superior Contact won a total of $5,000 to apply toward vacation.
Make sure you are hiring the right candidate by asking these 12 important interview questions before sending over an offer letter for a remote work position.
Check out this Q&A with Premier’s design consultant, Karen Weller. We discuss the family-run company, their challenges, and their relationship with TelNet Worldwide.
Martin Luther King, Jr.’s “I Have a Dream” speech is one of the most iconic messages in American history. As we celebrate MLK Day, let’s take a closer look at what this man — and his speech — can teach us about communication.
Telecommunication terms can be confusing and difficult to understand. Use this list of 10 key telecom terms to help you be part of the conversation and sound like a pro.
Legacy phone systems are quickly fading into obscurity as VoIP and Cloud PBX systems take over. Here are 8 reasons it is time to upgrade to a modern phone system.
Whether you prefer remote work, office work or hybrid work, there are pros and cons to every option. Which team do you fall into?
Is a hybrid work approach the right one for your organization? Learn how to balance hybrid work for your customers, your employees, and your business.
Superior Contact’s very own Paige Vincent spent 11 days in Isle of Palms, South Carolina. Check out this contact center agent’s company sponsored bucket list trip.